24/7 Response to Emergencies

Fast, Reliable, and Professional Water Damage Restoration Services to Get Your Property Back to Normal

Serving Rockford, IL and Surrounding Communities

Our Services

Emergency Water Damage Restoration — Quick Action, Expert Solutions, and Reliable Service When You Need It Most!

  • Heavy rains, sewer backups, sump pump failures, frozen pipes, snowstorms.  Owning a house in the Midwest throws a lot of mother nature at us, which can result in a soaking mess afterwards.  To prevent further damage and mold, the water needs to be extracted and structure dehumidified.  At Good Guys, our owner-operated team responds to your damaged properly immediately to assess the extent of the damage.  A plan is made and equipment is dispatched to begin the process of removing the water. 

    We are fully prepared with the most up-to-date water extraction units available, including 2 truck mounted engines to quickly extract any standing water on hard surfaces or carpet.  Once all visible water is removed, we will begin the water damage restoration process to return your damaged property to what it was before!

  • Detecting hidden water is a very important part of the water removal process.  "Hidden water" is water that has seeped behind cabinets, drywall, studs, etc. that can easily turn into mold down the road if not treated correctly, causing further damage and cost to the homeowner.  We use high-tech instruments to determine where any water may be hiding so we can locate and fix the problem.  Thermal Imaging cameras are used in these cases, which allows us to identify wet areas that the naked eye cannot. Even if you suspect a small leak from a sink, faucet, water heater, A/C unit, etc., a routine inspection is needed to make sure it hasn't spread to other parts of the property.  

    Examples of properties we service but are not limited to: residential homes, commercial properties, apartments, hotels, restaurants and schools.

  • When a water damage loss occurs, dehumidification of the property is an urgent process to begin in order to decrease the possibility of mold growth.  Dehumidification not only prevents mold growth but also speeds up the drying of structure inside the property.  We are fully prepared with the best dehumidifiers and different types of fans custom made for each water situation we encounter.  Our certified team will conduct routine monitoring of the equipment and make sure the moisture content in the property drops below the humidity level where mold will begin to take place.  We offer 24/7 response, as every hour counts when a property encounters water damage.  

    Examples of properties we service but are not limited to: residential homes, commercial properties, apartments, hotels, restaurants and schools.

  • At Good Guys, we use eco-friendly cleaners, air scrubbers and HEPA filtration systems to ensure your property is safe and sanitized.  We work diligently to sanitize all surfaces and airborne pathogens to reduce the risk of any illnesses caused by bacteria, viruses and allergenic pathogens.

  • Many companies will automatically remove at least 24" of drywall in affected areas to run up the bill.  This is a common practice among restoration companies and we strongly oppose it.  We only remove drywall if absolutely necessary according to S500 protocols.  

    • Appliance Leak Cleanup

    • Broken Water Pipe Cleanup

    • Commercial Water Damage

    • Crawl Space Cleanup

    • Disaster Restoration

    • Drain & Sink Overflow drying

    • Emergency Board Up Services

    • Emergency Water Restoration

    • Extraction

    • Floor Water Damage Restoration

    • Frozen Pipe Break Cleanup

    • Flooded Basement Cleanup Service

    • HVAC Discharge Line cleanup

    • Main Water Line Break Cleanup

    • Pack out Service

    • Plumbing Overflow Cleanup

    • Roof Leak Cleanup and Repair

    • Roof Tarping

    • Sewage Removal Cleanup

    • Stopping Leaks from Bursting Pipes

    • Storm Flood Restoration

    • Structural Water Damage Restoration

    • Water Line Break Cleanup Services

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Why Choose Us

Reliable & Fast Response

24/7 Emergency Response

We're available day or night to minimize damage.


Fast & Professional Service

Our certified team is ready to restore your home or business.

Hassle-Free Process

Insurance Assistance

We help handle claims to make the process stress-free. We work with all insurance companies!


Detailed Documentation

We provide reports and photos to support your claim.

Industry Leading Technology

Advanced Equipment

We use cutting-edge technology for efficient water removal and drying.

Preventative Measures

We use cutting-edge techniques to stop future damage.

Appliance Leak Cleanup, Broken Water Pipe CleanUp, Commercial Water Damage, Crawl Space Clean-Up, Disaster Restoration, Drain & Sink Overflow, Drying, Emergency Board Up Services , Emergency Water Restoration, Extraction, Filing a Claim, Good Guys

Contact Us

Our Story: Restoring Homes, Rebuilding Trust

Established in 2018, we began as a carpet cleaning business serving the Rockford area—and we still do! Over time, we handled numerous water extraction jobs, which led us to expand our expertise and earn certifications in professional water mitigation.

As a locally owned and operated company based in Rockford, IL, we proudly serve most of Northern Illinois and Southern Wisconsin. When you choose us, you work directly with the owners, who will personally guide you through every step of the restoration process. Whether it's a commercial or residential water emergency, The Good Guys are here to help!

What Our Clients Say

  • We came home to a flooded kitchen from a frozen pipe, Good Guys came out within the hour to clean up the mess and dry out my house! They were very friendly and helped us through such a chaotic moment! Highly recommend."

    - Meaghan Rose